FAQs

We help you declutter your life. If you have items you don’t need on a regular basis, we’ll store them for you. Our service is convenient, secure, and affordable.

Safety and security are a top priority at MyStorage. Our facility has 24-hour security and is equipped with cameras, motion detectors, night vision, and alarms. We leave nothing to chance.

There are many variables that impact your storage costs. AC or no AC, private lockers or allocated shelf space in a shared warehouse, duration of storage, etc. Please contact us for a personalized quote or check out our online booking tool here.

MyStorage offers free basic protection plus optional increased coverage depending on your needs — Silver, Gold, and Platinum— that provide coverage of 25,000,000 VND, 50,000,000 VND, and 100,000,000 VND, respectively.

More information can be found here: Protection Plans

You can easily book our storage services online through our website here. Alternatively, you can give us a call or email us at [email protected]. Once we receive your order, we’ll come to your location to pick up your belongings and store them in our clean, secure, and air-conditioned facility.

You are welcome to visit our facility at any time, and our staff will assist you in retrieving individual items. Access to our shared storage areas is only permitted when accompanied by one of our trusted staff members. However, if you have booked a private locker, you are free to access it 24/7.

Self storage in District 2: 375 Đ. Võ Nguyên Giáp, An Phú, Quận 2, Hồ Chí Minh

Allocated shelf space warehouses: District 2, Thu Duc, and Dong Nai

Detailed addresses can be found here: Storage Locations

Of course we do. Just give us a call and we’ll take care of the rest. Please understand that while we may be booked with other deliveries at that time, we will do our best to accommodate your needs.

You can store all kinds of items with us, from documents and clothing to furniture. However, certain items are prohibited. Please check our list of prohibited items here.

Certainly. Our self storage facility is conveniently located in District 2. You can come during our office hours and our team will be happy to welcome you. We even offer a free pick-up and delivery service to come check out our facility.

Self storage is a perfect option for those who need frequent access to their items. These are private lockers where only the customer has access,

Shelf space is ideal for customers who don’t need frequent access to their items. Customer belongings are stored on an allocated shelf in our secure warehouse, where only our trusted staff members have access. Shelf space is significantly less expensive, as you only pay for the actual amount of cubic meters you are storing, and not an entire locker, regardless of how much you put into the locker.

You can rest assured that both concepts offer the same security and quality.

We are happy to return individual items upon request. Please ensure that you label your belongings carefully to help us identify these items for return delivery when the need arises.

Security is our top priority! Our facility includes:

• 24-hour surveillance cameras
• Motion detectors & night vision
• Alarm systems
• Personal access codes & fingerprint security
• Individual locks for each unit
• On-site staff during office hours

Yes! We offer two options:

• Non-air-conditioned
• Air-conditioned (AC): Temperature maintained between 23-25°C

AC storage is great for items like fabrics, wood, and mattresses that need extra protection from mold and mildew.

We’ve got some perks to make your experience even better:

• Free co-working and packing space
• Complimentary WiFi, coffee, drinks, and snacks
• Bathroom and shower facilities

As a tip, we recommend choosing a unit about 1 CBM larger than what you think you’ll need, just for easier arrangement. Here’s a quick size guide:

• 1 CBM: Holds 6 standard boxes
• 4 CBM: Fits 20-24 boxes or a fridge and 10 chairs
• 9 CBM: Holds 50-54 boxes or 2 sofas, 3 fridges, 1 bookshelf, and 2 bikes
• 17 CBM: Enough for a 2-3 bedroom condo’s contents

Not sure? Try our space calculator at app.mystorage.vn/booking!

Our Full Service Storage includes everything you need for a smooth experience:

• Free pickup and delivery
• Complimentary durable storage tubs
• Careful, professional handling
• Climate-controlled storage options
• Basic protection coverage
• Online inventory tracking
• Easy on-demand access when you need your items

We’ve got all your moving needs covered! Our services include:

• Local moves within Ho Chi Minh City
• Transporting items between locations
• Professional packing services
• Furniture moving
• Optional storage solutions if you need extra space
• Business relocation
• Partnered with Asian Tigers for inter-city moves, like Hanoi to HCMC