Frequently Asked Questions
My Storage is an on demand storage service. We pick up your items, store them safely and deliver them back when you need them.
We help you de-clutter your life. If you have items you don't need daily, we'll store them for you. Convenient, secure and affordable.
You can be sure that your items are safe. The storage rooms are not open to the public and our facility is under 24 hour surveillance. We have cameras, motion detectors, night vision and alarms. We're not taking any chances.
You can store all kind of items, from documents to clothing to furniture. We can even store your motorbike. But please be aware that there are items we cannot take (check prohibited items).
Please take a look at our Pricing page here: https://mystorage.vn/pricing
Yes, we offer you free boxes according to your storage plan. If you would like to keep any boxes after the end of the contract, we will charge you VND 500,000 per box.
If you want your items delivered back, you simply log into your account and make a request. We will then send a driver to your address.
Certainly. Our facility is conveniently located in District 2. You can come during our office hours and our team will be happy to welcome you.
MyStorage offers free basic protection plus optional increased coverage depending on your needs. More information can be found here: https://mystorage.vn/protection-plan