Sony is a global leader in consumer electronics, known for producing a wide range of products, including televisions, digital cameras, smartphones, and audio devices.
The Problems Sony Faced
Sony Vietnam was facing a typical problem with storage space at their office. Their internal warehouse, used for storing lenses and cameras, was taking up too much space, leaving less room for their employees to work comfortably.
Additionally, Sony frequently conducts workshops to introduce their products to customers and let them experience the products. For each workshop, Sony had to locate, pick, and pack each item stored in their warehouse by its code, which was a very time-consuming process for their staff. This process takes Sony a considerable amount of time, particularly for handling fulfillment tasks such as inventory checking, picking, and packing. With two workshops each month, Sony staff used to spend a total of eight hours on this process.
Additionally, their biggest concern was the potential loss or damage of high-value electronic device products, which are Sony cameras and lenses. Any inventory mistakes could result in significant financial losses.
Storing Electronic Devices Is Challenging
Storing electronic devices, like Sony’s high-value cameras and lenses, can be challenging due to their sensitivity to environmental conditions. To prevent losses, businesses must ensure proper electronic device storage condition, avoid:
- Humidity: Too much humidity can cause water to form on devices, leading to short circuits and rust, which can make parts fail. Damp conditions can also lead to mold growth.
- Dust: Dust can contain moisture and contaminants that damage internal parts, causing poor connections, overheating, and cooling system issues.
- High Temperature: High temperatures can quickly wear out components like microchips and batteries, reducing the device’s lifespan and performance.
The Solution: Partnering with MyStorage
To solve these issues and enhance operations, Sony tried to find an appropriate solution and eventually chose MyStorage as their storage partner and now they own a 2-3 cubic meter self-storage locker (with AC – cool storage) to store their lenses and cameras. This is how this solution solved Sony’s problems:
- The lack of office space:
Sony uses our secure lockers to store their valuable lenses and cameras. This enables them to free up their office space. Our self storage facilities are equipped with 24/7 surveillance cameras and access control systems with individual padlocks and keys to ensure the highest level of security. Additionally, Sony’s staff can freely enter the locker room and check their inventory whenever they need.
- The time-consuming process:
MyStorage provides a highly individualized service to meet Sony’s specific needs. Whenever Sony requires their products, MyStorage staff then sorts the lenses and cameras according to their product codes and carefully packs them before delivering them to Sony’s workshop location in District 4, Ho Chi Minh City. This precise service ensures that Sony receives exactly what they need – no hassle!
Specialized Storage Needs: Sony’s Choice of MyStorage
Sometimes storage needs come with specific and unique requirements, especially for businesses selling electronic devices. Sony chose MyStorage primarily because of our commitment to the security and safety of their products. Additionally, MyStorage personalized its services for Sony, handling the collection, packing, and transportation of their items. Instead of opting for fulfillment companies that offer similar services but with a minimum charge higher than Sony’s actual needs, MyStorage showed up as a more practical choice. Our service does not have a minimum charge, making it a better and more cost-effective solution for Sony. By choosing MyStorage, Sony benefits from tailored and secure storage solutions without unnecessary extra costs.
The Desired Result
Choosing MyStorage for self-storage has been highly beneficial for Sony. They’ve effectively avoided the risk of losing or damaging high-value items, worth approximately $350,000. This decision has also optimized their workshop costs.
With the logistical time reduced from eight hours to zero a month, Sony’s staff can now dedicate more time to their primary tasks and contribute innovative ideas for future workshops.
Conclusion
Sony has been storing at MyStorage with their lenses and cameras for a year now. We take pride in delivering effective solutions tailored to meet Sony’s specific storage needs for their electronic device storage. For more information about MyStorage’s services and to schedule a storage consultation, please contact us today!
