Careers
Discover exciting job opportunities and join our dynamic team at MyStorage – Saigon’s leading self storage service. Join us to build a rewarding career in an environment that values creativity, collaboration, and personal growth.
Join our team
MyStorage is always on the lookout for exceptional talent! Join our dynamic and innovative self storage company based in the vibrant city of Ho Chi Minh City. We offer fantastic opportunities for motivated and ambitious individuals who are eager to make a difference in the self-storage industry. As a Western-owned and operated business, we bring international standards of excellence and professionalism to our operations, creating a unique work environment that values diversity, innovation, and growth.
Our team-oriented culture fosters collaboration and continuous learning, ensuring that every team member has the resources and encouragement they need to succeed in their career.
We are looking for
Finance & Accounting Manager
Key Responsibilities
Accounting Operations & Compliance:
- Take full ownership of daily accounting activities, ensuring accuracy, compliance, and timeliness in a lean team environment.
- Handle and oversee full-cycle accounting, including General Ledger, AR, AP, and Fixed Assets.
- Perform month-end and year-end closing, including reconciliations and necessary adjustments.
- Prepare and submit statutory financial statements in accordance with VAS.
- Manage all tax matters (VAT, PIT, FCT, CIT), ensuring full compliance with local regulations.
- Act as the main point of contact with tax authorities, auditors, and external consultants.
- Continuously assess accounting practices and identify opportunities to strengthen controls, improve efficiency, and support the company’s growth.
- Ensure timely delivery of investor reporting, audits, and financial requests.
Cash Flow & Financial Control:
- Monitor and manage cash flow, receivables, and payables to maintain healthy working capital, and proactively drive improvements in collection efficiency.
- Identify cash flow risks (especially outstanding receivables) and propose practical, actionable solutions.
- Prepare timely and accurate management reports for the BOD and investors, ensuring clarity, consistency, and alignment with reporting expectations.
- Provide forward-looking financial insights and recommendations to support planning, cost optimization, and business decision-making.
Billing & Expense Management:
- Work closely with internal teams (Operations, Sales, Marketing, etc.) to ensure smooth billing, payment, and reimbursement processes.
- Review and ensure all supporting documents are complete and compliant before processing.
- Continuously improve accounting workflows and coordinate with the Tech team when needed to enhance efficiency.
- Coordinate with the Parent Company on intercompany transactions and reporting.
Team Support & Payroll
- Supervise and support the accounting staff (1 accountant), ensuring smooth daily operations.
- Provide hands-on guidance and step in to execute tasks when needed.
- Oversee payroll and SHUI calculations, ensuring accuracy and compliance with Labor Law.
Qualifications
Minimum 3 – 5 years of experience as a Finance & Accounting Manager.
Chief Accountant Certificate is required.
Hands-on proficiency in Xero is highly preferred.
Fluent English with excellent written and oral communication skills.
Strong analytical skills with a meticulous eye for detail and accuracy.
Ability to prioritize effectively and manage multiple responsibilities in a lean team environment.
A proactive, solution-oriented mindset with the ability to navigate ambiguity in a fast-growing environment.
AR Accountant
Key Responsibilities
Accounts Receivable (40%)
- Prepare and issue invoices to customers accurately and on a timely basis
- Ensure VAT invoices are issued in compliance with local regulations, including issuing invoices at the correct timing in accordance with Vietnamese tax requirements
- Record and manage receivables in Xero, including allocating unearned revenue to ensure accurate revenue recognition
- Perform bank reconciliation and ensure all incoming payments are properly recorded
- Prepare periodic AR reports, including aging and payment status
Payment Follow-up & Collection (30%)
- Proactively follow up with customers on overdue payments via email and/or phone
- Work closely with internal teams to resolve any billing discrepancies or disputes
- Maintain clear records of communication and follow-up status for each account
Data Management (20%)
- Record, maintain, and update revenue, expenses, and bank transactions in internal tracking files (Excel-based)
- Reconcile and ensure consistency between internal records and Xero
Administrative & Operations Support (10%)
- Organize, scan, and maintain accounting and operational documents
- Support basic office coordination tasks (e.g., supplier contact, equipment check, etc.)
- Assist with other ad-hoc tasks as assigned
Qualifications
1+ year of experience in accounting; experience in Accounts Receivable is preferred
Experience working with Xero is a plus
Good English communication skills, both written and verbal
Comfortable working with numbers, data, and Excel-based tracking files
Detail-oriented with strong accuracy in handling financial data
Strong sense of ownership and responsibility in following through tasks
Sales Executive
Key Responsibilities
- Handle inbound inquiries (calls, emails, chat via WhatsApp, Zalo, Facebook, etc.) in a time-sensitive manner following response time SLAs.
- Manage the full sales cycle from lead generation and qualification to negotiating contracts and closing deals to meet or exceed monthly revenue targets.
- Lead engaging onsite and virtual facility tours, showcasing our storage solutions and tailoring pitches to specific customer needs.
- Track and report response time metrics, ensuring service-level agreements (SLAs) are met.
- Maintain accurate records of interactions and resolutions in the CRM/helpdesk system.
- Work closely with the marketing, operations, and customer service teams to ensure a seamless customer onboarding experience.
- Gather customer feedback to enhance service delivery.
Qualifications
1-2 years of experience in customer service, sales support or a similar role, ideally with knowledge in helpdesk tools and CRM systems.
Strong time management skills and ability to prioritize inbound requests effectively.
Problem-solving mindset with the ability to work under time pressure.
Customer-focused with a proactive approach.
Ability to multitask and adapt in a fast-paced environment.
Good communication skills in Vietnamese & English
Facility Quality Control Executive
Key Responsibilities
1. Operational Safety & Risk Prevention
- Periodically inspect electrical, water, and fire protection systems across all facilities.
- Establish and maintain a regular equipment maintenance schedule. Coordinate with external maintenance/repair vendors when necessary to prevent unexpected breakdowns.
- Develop and update emergency response procedures for incidents such as fires, explosions, power outages, and flooding.
- Immediately report any safety risks to management; ensure no issues are left unresolved.
2. Hygiene & Facility Standards
- Supervise and ensure all areas (warehouses, offices, hallways, restrooms, parking lots) are consistently clean, tidy, and up to standard.
- Manage the cleaning team (if applicable) or coordinate with cleaning contractors; periodically evaluate service quality.
- Develop hygiene checklists and conduct daily/weekly inspections for each area.
- Identify and quickly resolve facility issues such as water leaks, broken lights, damaged equipment, or unsanitary conditions.
3. Energy & Resource Conservation
- Monitor monthly electricity, water, and fuel consumption; prepare comparative periodic reports.
- Implement energy-saving initiatives.
- Oversee the proper sorting and disposal of waste at all facilities in compliance with regulations.
4. ESG & Compliance
- Monitor and stay updated on relevant legal regulations regarding fire safety, occupational health and safety (OHS), and environmental protection.
- Prepare necessary documents for inspections by state authorities.
- Collaborate with HR to organize occupational safety training sessions for new hires and conduct periodic refresher courses.
5. Expansion & Multi-Facility Operations
- Assist customers (if any) at facilities when assigned.
- Standardize operating procedures, checklists, and facility standards for the head office — ensuring they are ready to be scaled to new branches.
- Participate in the facility setup process for new branch openings.
- Conduct periodic audits at branches (can be coordinated with the Customer Service team’s travel schedules).
Qualifications
- 1–2 years of relevant work experience.
- Bachelor’s or College degree in Engineering, Environmental Engineering, Occupational Health & Safety, or related technical fields.
- Strong supervision and emergency problem-solving skills.
- High sense of responsibility and dedication.
